SALARY: 9 Lakhs - 11 lakhs INR Annually

We are looking to build our Research QA team lead for handling the Research, validation and Testing of our Merchant Data led by our Director, Data. This is part of the Data team within a 60-person company which is backed by one of the most high-profile FS institutions in the world, among other investors. This team reports to the Chief Product Officer and will grow in time to handle all our Research, Validation and Testing work

The right Research Lead is fully focused on developing a team of Research Analysts. Responsible for SLA defined for the team and communicates weekly goals and ensures the Quality of data maintained is accurate and reliable for our Product Team to work on Analytics on the datasets.

The ideal candidate will work closely with their team, who owns all end-to-end Research, Validation, and testing of our Merchant Registry data processes, tools, governance and security for Minna products and systems, including data obtained by third-party products needed for integration. The team will also be responsible for merging, exploration and intelligence of combined data sets from Minna’s ecosystem partners and clients.

Role Requirements:

• You are an experienced user of MS- Excel, SQL, Data Quality & Research

• You bring strong communication and presentation skills, as well as the ability to articulate complex data to both technical and non-technical stakeholders.

• You have experience(3-5 years) in a QA/Research role previously.

• You have a degree in discipline from a Tier 1/2 University.

• You have experience working with multiple stakeholders

• You are comfortable working within an organization in the scale-up phase, where we are growing quickly and often working on multiple projects with tight timelines, simultaneously.

• Experience with financial services based, data analytics experience is a plus.

Role Responsibilities:

• Research B2CSubscription merchants

• Research shall include service offered by merchants, category, bundled or not, cancellation email id, cancellation chat, cancellation T&Cs, etc

• Work also includes: signing up for these subscriptions, and performing actual cancellations through Chat, Email, and Phone.

• Communicate with the Head of Data on Weekly SLA’s for the team updates

• Ensure that the required data is collected, transformed and made available for our internal teams and/or external partners.

• Supporting senior stakeholders in other “quick wins” for key business outcomes in Finance, Product and Sales/Customer Success.

• Contribute to simple and innovative ways to ingest, transform, store and to analyze various data sources.

• Enhance and test data specifications.

You are:

• Ambitious, humble and talented.

• Hands-on and independent. You do not expect hand-holding.

• Excited to work in a global company.

• Inspiring and collaborative.

• An excellent communicator.

About Minna:

Minna Technologies is a Swedish fintech company on a mission to help retail banks and subscription businesses deliver powerful digital experiences within subscription management. Our product is category defining, and we've encountered rapid product growth over the past two years by partnering with top-tier banks, fintechs, and subscription merchants. Backed by some of the biggest financial companies in the world, currently around 20 million people benefit from Minna’s subscription solutions. We want to take that number much, much, higher!

Send your CV now to apply for the Research QA Lead role. Hiring in India.